Cookie and Confidentiality Policy
About this policy
Release My Capital is a trading name of Silverline Autos Limited, registered in England and Wales under company number 12885055, with its registered office at 333 Edgware Road, London, NW9 6TD.
This policy explains how we use cookies and similar technologies on releasemycapital.co.uk and how we protect confidential information provided by our clients and prospective clients.
It should be read alongside our Privacy Policy, which explains how we collect, use, share and retain personal information, together with your data protection rights.
What are cookies?
Cookies are small text files stored on your computer, phone or other device when you visit a website. They can help a website function, remember preferences or provide information about how the website is used.
Similar technologies, such as local storage, pixels and tracking tags, may perform related functions. References to cookies in this policy include these technologies where relevant.
Some cookies are removed when you close your browser. Others remain for a specified period or until you delete them.
How we use cookies
Strictly necessary cookies
These cookies are essential to provide a service you request or enable necessary website functions. Where required, they may support security, the operation of enquiry forms or the recording of your cookie choices.
We do not ask for consent to use cookies that qualify as strictly necessary.
Optional cookies
Where we use optional cookies, they may help us understand website usage, improve the website or provide additional features.
Our policy is to obtain your consent before using optional cookies. You can accept or reject them, and declining them will not prevent you from making an enquiry or accessing our lending services.
Information about the optional cookies used, including their providers, purposes and duration, will be available through our cookie settings before you make your choice.
We will obtain separate consent before using cookies or similar technologies for advertising or marketing purposes.
Managing your cookie choices
Where optional cookies are used, you can manage your choices through the website’s cookie controls. You can change your preferences or withdraw your consent at any time through the cookie settings.
Continuing to browse the website does not, by itself, constitute consent to optional cookies.
You can also use your browser settings to block or delete cookies. Blocking strictly necessary cookies may affect certain website functions. Deleting cookies may remove your saved preferences, so you may be asked to make your choices again.
Third-party services and links
Where a third-party service used on our website places cookies or accesses information on your device, we will explain the relevant purposes and obtain consent where required.
Our website may also contain links to external websites. Those websites operate under their own privacy and cookie policies, which you should review before providing information or making your choices.
Our approach to confidentiality
We treat information about your enquiry, assets, proposed borrowing and loan agreement as confidential.
We use that information where necessary to:
- Respond to your enquiry and discuss your requirements.
- Assess ownership, authenticity, provenance, condition and value of an asset.
- Carry out identity, anti-money laundering, fraud-prevention and other required checks.
- Arrange valuation, collection, storage, insurance and return of an asset.
- Prepare, provide and administer a loan agreement.
- Handle payments, complaints and requests.
- Meet legal and regulatory obligations.
Confidentiality does not prevent disclosures that are necessary to provide our services or comply with the law.
When information may be shared
We may share relevant information with people or organisations involved in assessing, providing or administering your facility, including specialist valuers, storage and transport providers, insurers, professional advisers, payment providers and IT service providers.
We may also disclose information to regulators, law-enforcement agencies, courts or other authorities where required or permitted by law.
We limit disclosures to information appropriate for the relevant purpose and use suitable confidentiality and data protection arrangements where applicable.
We do not sell your personal information or share it with unrelated third parties for their own direct marketing purposes.
Protecting your information
We use appropriate technical and organisational measures to protect confidential information against unauthorised access, disclosure, alteration or loss.
Access is limited to staff and service providers who need the information for their responsibilities. Our arrangements include appropriate access controls, secure handling procedures and confidentiality obligations.
Further information about security, retention and any international transfers is available in our Privacy Policy.
Changes to this policy
We may update this policy to reflect changes to our website, services, legal requirements or information-handling practices. The current version will be published on our website.
Contact us
If you have questions about cookies or the handling of confidential information, please contact:
Silverline Autos Limited t/a Release My Capital
333 Edgware Road
London
NW9 6TD
Email: info@releasemycapital.co.uk